Terms of service

TePe Oral Health Care, INC.

Short Version

• You agree to use our site lawfully
• Orders may be refused or canceled
• Products may be intended for professional use
• Liability is limited

1. Acceptance of Terms

By accessing, browsing, or using this website and services (the “Services”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.

Mobile Terms of Service
TePe Oral Health Care

Last updated: June 19, 2026

The TePe Oral Health Care mobile message service (the "Service") is operated by TePe Oral Health Care (“TePe Oral Health Care”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to TePe Oral Health Care’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of TePe Oral Health Care through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with TePe Oral Health Care. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18668195365 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other TePe Oral Health Care mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18668195365 or email customercare@tepe.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

2. Use of Website

You agree to use this website only for lawful purposes. You may not:

• Violate any laws or regulations
• Misuse or interfere with the website
• Attempt unauthorized access to systems or data
• Upload malicious code or harmful content

We reserve the right to suspend or terminate access if these terms are violated.

3. Access and Account

You represent that you are at least the age of majority in your jurisdiction.
You agree to provide accurate and complete information when creating an account or placing orders and are responsible for maintaining account security.

4. Products & Medical Disclaimer

We strive to ensure accurate product descriptions, but we do not guarantee that all product details, images, or colors are error-free.

Professional Use Notice:
Certain products may be intended for dental professionals or informed consumers.

Medical Disclaimer:
Products and information provided do not replace professional dental advice, diagnosis, or treatment.

5. Orders & Payment

• Orders are subject to acceptance by TePe Oral Health Care, INC.
• We may refuse or cancel any order at our discretion
• Prices and availability may change without notice
• Payment must be received before order acceptance

You agree to provide accurate billing and payment information.

6. Shipping & Returns

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or external factors.

Returns and exchanges are governed by our:

• Return Policy
• Shipping Policy

7. Intellectual Property

All content on this website—including text, images, logos, and design—is owned by TePe Oral Health Care, INC. or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use content without prior written permission.

8. Optional Tools & Third-Party Links

We may provide access to third-party tools or links. These are offered “as is” without warranties.

We are not responsible for third-party content, services, or transactions.

9. Shopify Platform

Our store is powered by Shopify, which enables us to provide Services. However, all transactions are between you and TePe Oral Health Care, INC.

Shopify is not responsible for any claims related to purchases made through our store.

10. Privacy

Your use of the Services is subject to our Privacy Policy. Information may also be processed by Shopify to facilitate services.

11. Feedback

Any feedback, suggestions, or submissions you provide may be used by us without restriction or compensation.

12. Errors and Inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions and to cancel or update orders accordingly.

13. Prohibited Uses

You may not use the Services for unlawful, abusive, fraudulent, or harmful activities, including violating intellectual property rights or transmitting harmful code.

14. Orders and Use Limitations

We reserve the right to limit or prohibit orders that appear to be placed by resellers, distributors, or unauthorized parties.

15. Termination

We may terminate or suspend your access at any time without notice. Obligations incurred prior to termination remain enforceable.

16. Disclaimer of Warranties

All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.

17. Limitation of Liability

To the fullest extent permitted by law, TePe Oral Health Care, INC. shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, revenue, or profits
• Misuse of products

18. Indemnification

You agree to indemnify and hold harmless TePe Oral Health Care, INC. and its affiliates from any claims arising from your use of the Services or violation of these Terms.

19. Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

20. Entire Agreement

These Terms constitute the entire agreement between you and TePe Oral Health Care, INC. regarding use of the Services.

21. Assignment

We may assign our rights under these Terms. You may not assign yours without written consent.

22. Governing Law

These Terms are governed by the laws of the State of California.

23. Changes to Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

24. Contact Information

TePe Oral Health Care, INC.
1170 N. Gilbert Street
Anaheim, CA 92801
Email: CustomerCare@tepe.com
Phone: +1 (714) 991-6700