Privacy policy
TePe Oral Health Care, INC.
Last Updated: April 7, 2026
Short Version (Plain-English Summary)
- We collect your contact, order, and device information to operate our store
- We use Shopify to power our website and process transactions
- We use email and SMS (with your consent) for updates and marketing
- We do not sell personal information for money
- California residents have specific privacy rights under CCPA/CPRA
- You can opt out of marketing at any time
1. Introduction
TePe Oral Health Care, INC. (“we,” “us,” or “our”) operates this website and online store powered by Shopify to provide products and services (the “Services”).
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services.
By using our Services, you acknowledge that you have read and understand this Privacy Policy.
2. Personal Information We Collect
We collect personal information depending on how you interact with our Services.
A. Information You Provide Directly
- Name
- Email address
- Mobile phone number
- Billing and shipping address
- Account login details (if applicable)
- Customer service communications
B. Transaction & Payment Information
- Order history
- Payment details (processed securely by third-party providers such as Shopify Payments)
C. Automatically Collected Information
- IP address
- Browser and device information
- Usage data (pages visited, interactions, session data)
D. Cookies & Tracking Technologies
We use:
- Shopify cookies
- Google Analytics
- Advertising tools (e.g., Meta Pixel)
3. Sources of Personal Information
We collect personal information:
- Directly from you
- Automatically through your interaction with our website
- From Shopify and service providers
- From third-party partners (e.g., analytics or advertising providers)
4. How We Use Your Personal Information
We use your personal information to:
A. Provide and Improve Services
- Process orders and payments
- Fulfill shipments and returns
- Maintain your account
- Personalize your shopping experience
B. Marketing & Advertising
- Send email and SMS marketing (with consent)
- Display personalized ads
C. Communication
- Provide customer support
- Send order updates
D. Security & Fraud Prevention
- Detect and prevent fraud or misuse
E. Legal Compliance
- Comply with laws and enforce policies
5. SMS & Email Communications (TCPA & CAN-SPAM Compliance)
If you opt in to SMS marketing:
- You consent to receive recurring automated marketing text messages
- Message frequency may vary
- Message & data rates may apply
- Consent is not required for purchase
You may opt out:
- SMS: Reply STOP
- Email: Click unsubscribe
We may still send transactional messages (e.g., order confirmations).
6. How We Share Personal Information
We may disclose your information:
A. Service Providers
- Shopify (hosting and platform)
- Payment processors
- Shipping carriers
- IT, analytics, and customer support providers
B. Marketing & Advertising Partners
- For targeted advertising and analytics
C. Legal & Business Transfers
- To comply with law
- In connection with mergers or business transactions
D. With Your Consent
- When you request or authorize sharing
7. Shopify Relationship & Data Processing
Our store is hosted by Shopify.
Shopify processes personal information to:
- Operate and improve the platform
- Enable payments and transactions
- Provide analytics and enhanced features
Your data may be shared with Shopify and its partners globally to provide Services
You can learn more at:
https://privacy.shopify.com/en
8. Third-Party Websites
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
9. Cookies & Tracking Technologies
We use cookies to:
- Enable functionality
- Analyze site usage
- Support marketing
You can manage cookies through your browser settings.
10. Data Retention
We retain personal information as long as necessary to:
- Provide Services
- Comply with legal obligations
- Resolve disputes
11. Security
We implement reasonable safeguards.
However, no system is completely secure.
12. Children’s Privacy
Our Services are not intended for children under 13.
We do not knowingly collect such data.
13. Your Privacy Rights (Including California – CCPA/CPRA)
Depending on your location, you may have rights to:
- Access your personal information
- Request deletion
- Correct inaccurate data
- Request data portability
- Opt out of sale or sharing for targeted advertising
- Limit use of sensitive personal information
California Residents:
You have rights under CCPA/CPRA, including:
- Right to Know
- Right to Delete
- Right to Correct
- Right to Opt-Out
To exercise your rights:
CustomerCare@tepe.com
We will not discriminate against you for exercising your rights.
14. Global Privacy Control (GPC)
We recognize Global Privacy Control signals where required by law.
15. International Data Transfers
Your information may be processed outside your country.
We use appropriate safeguards where required.
16. Changes to This Privacy Policy
We may update this policy periodically.
Changes will be posted with a new “Last Updated” date.
17. Contact Information
TePe Oral Health Care, INC.
Anaheim, California
