What's New with Rewards
As part of TePe USA's transition to the new Dental Professionals website, we’ve updated how your customer rewards program works. While the experience has been streamlined to better support your business needs, some key elements have changed. This page outlines what’s different, what remains the same, and how to make the most of your rewards going forward.
You do not need to re-enroll. Your points level from the previous website have been transferred to the new rewards program. The tables below explain the rewards program changes.
Ways to Earn
| Description | Loyalty Lion Points Value (old) | Growave Points Value (new) |
|---|---|---|
|
Join Program
|
100-250
|
200
|
|
Make a Purchase
|
5 per $1
|
5 per $1
|
|
Newsletter signup
|
55-65
|
200
|
|
Leave review
|
Not provided
|
100/review, up to 10 reviews
25 extra points for including photo |
|
Follow us on Instagram
|
10
|
100
|
|
Like/Visit us on Facebook
|
10 for a like
|
50 for a visit
|
|
Birthday
|
400
|
Not provided
|
|
Refer to a friend
|
200
|
500 (+ 15% off first order for friend)
|
Rewards
| Earned Points | Loyalty Lion Rewards (old) | Growave Rewards (new) |
|---|---|---|
|
400
|
Free Mini-Flosser 36-pack
|
Not provided
|
|
500
|
$5 / Free Dental Floss / Free EasyPick 36-p / Free Tongue Cleaner
|
Not provided
|
|
750
|
Free Bridge & Implant Floss 30pk
|
Not provided
|
|
1,000
|
$10
|
$20
|
|
2,500
|
$25
|
$50
|
|
5,000
|
$50
|
$100
|
|
10,000
|
$100
|
$200
|
|
25,000
|
$250
|
$500
|
Tier Benefits
Member Tier
| Benefit | LL Member $0-$100 | Growave Member $0-$249 |
|---|---|---|
|
Earn TePe Reward points
|
✅
|
✅
|
|
Member only/insider sales
|
✅
|
Not provided
|
|
Annual birthday gift
|
✅
|
Not provided
|
|
Buy products with points / store credit
|
Not provided
|
✅
|
Insider Tier
| Benefit | LL Insider $100-$250 | Growave Insider $250-$499 |
|---|---|---|
|
Earn TePe Reward points
|
✅
|
✅
|
|
Member only/insider sales
|
✅
|
✅
|
|
Annual birthday gift
|
✅
|
Not provided
|
|
Buy products with points / store credit
|
✅
|
✅
|
Enthusiast Tier
| Benefit | LL Enthusiast $250-$1,000 | Growave Enthusiast $500-$999 |
|---|---|---|
|
Earn TePe Reward points
|
✅
|
✅
|
|
Member only/insider sales
|
✅
|
✅
|
|
Annual birthday gift
|
✅
|
Not provided
|
|
Buy products with points / store credit
|
✅
|
✅
|
|
Priority customer service
|
Not provided
|
✅
|
VIP Tier
| Benefit | LL VIP $1,000+ | Growave VIP 1,000+ |
|---|---|---|
|
Earn TePe Reward points
|
✅
|
✅
|
|
Member only/insider sales
|
✅
|
✅
|
|
Annual birthday gift
|
✅
|
Not provided
|
|
Buy products with points / store credit
|
✅
|
✅
|
|
Priority customer service
|
✅
|
✅
|
|
Early access to new products
|
✅
|
✅
|
|
VIP Exclusive Discount is now a Points Multiplier
|
✅
|
✅ (1.1x points)
|
VIP+ Tier
| Benefit | LL VIP+ $3,000+ | Growave VIP+ 2,000+ |
|---|---|---|
|
Earn TePe Reward points
|
✅
|
✅
|
|
Member only/insider sales
|
✅
|
✅
|
|
Annual birthday gift
|
✅
|
Not provided
|
|
Buy products with points / store credit
|
✅
|
✅
|
|
Priority customer service
|
✅
|
✅
|
|
Early access to new products
|
✅
|
✅
|
|
VIP Exclusive Discount is now a Points Multiplier
|
✅
|
✅ (1.2x points)
|
