For Dental Professionals Only.

Customer Care Team

Your dedicated support team for orders, inquiries, and practice resources.
TePe Oral Health Care, Inc.

Our Customer Care Team is your direct connection to TePe USA. From order placement and sampling to TePe Team Huddle scheduling and patient education materials, we’re here to support your practice—professionally, efficiently, and personally.

TePe USA’s Customer Care Team serves as a trusted resource for dental professionals nationwide. Each team member manages dedicated accounts and contacts, supported by a robust Customer Relations Management system to ensure responsive, personalized service.

Whether you need assistance with product orders, sampling programs, educational materials, or professional initiatives, our team is here to help—during business hours and promptly the next opening hour if you reach out after hours. You can reach us via phone 800.236.0117 or email customercare@tepe.com.

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Account-Based Support

Each dental office works with a dedicated team member who understands your practice, preferences, and ordering history.

Order & Product Assistance

Support with product selection, order placement, backorders, and account inquiries—quickly and accurately.

Sampling & Professional Programs

Guidance on sample requests, patient order forms, TePe Team Huddles, and professional initiatives.

Educational Resources

Access to patient education leaflets, product guides, and clinical materials to support chairside conversations.
TePe Oral Health Care, Inc.

How Our Team Supports Your Practice

Order Placement & Account Management

Assistance with product availability, account setup, billing questions, and efficient order processing.

Sampling Coordination

Support for in-office samples, product trial programs, and educational materials that enhance patient compliance.

TePe Team Huddle Scheduling

Coordination of virtual TePe Team Huddles to educate your clinical team on interdental cleaning and product recommendations.

Patient Order Forms & Programs

Help implementing patient order forms and professional programs designed to extend oral health beyond the operatory.

TePe Oral Health Care, Inc.

Beyond Products — A True Professional Partnership

Our Customer Care Team works closely with TePe’s professional education initiatives and digital tools. Whether you’re exploring the TePe Digital Recommendation platform or implementing a Direct-to-Patient program, we ensure seamless onboarding and ongoing support.

We believe dental professionals deserve not just products—but partnership.

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TePe Oral Health Care, Inc.
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